At Shree Enterprises, we respect your privacy and are committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, store and protect information when you visit or use our website.
1. Information We Collect
When you visit our website, create an account, place an order or contact us, we may collect information such as:
- Customer name.
- Email address.
- Mobile number.
- Billing and shipping address.
- Order and transaction details.
- Product and purchase information.
- Information provided through customer support or contact forms.
- Technical information such as IP address, browser type, device information and operating system.
- Website usage information collected through cookies and similar technologies.
Payment information may be processed securely through authorized payment gateway or payment service providers. We do not intentionally store complete card details such as card numbers, CVV or PIN on our own servers.
2. How We Use Your Information
We may use the information collected to:
- Process and deliver customer orders.
- Confirm and manage payments and transactions.
- Provide customer support.
- Communicate with customers regarding orders, deliveries, returns and refunds.
- Improve our website, products and services.
- Maintain customer accounts where applicable.
- Prevent fraud, unauthorized transactions and misuse of our website.
- Comply with applicable legal and regulatory requirements.
- Send promotional or marketing communications where permitted and applicable.
3. Sharing of Information
We do not sell or rent customers’ personal information.
We may share necessary information with trusted third-party service providers when required to provide our services, including:
- Payment gateway and payment processing providers.
- Courier and logistics partners.
- Website and technology service providers.
- Service providers assisting with customer support.
- Government authorities, regulators or law-enforcement agencies when required by applicable law.
Only information reasonably required for providing the relevant service or complying with legal requirements may be shared.
4. Payment Information
Payments made through our website may be processed through authorized payment gateways and payment service providers.
Payment-related information may be collected and processed by the respective payment service provider according to its privacy and security policies.
Shree Enterprises does not request or store customers’ card PIN, CVV or complete card credentials through email, phone or other unsecured communication channels.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, understand website usage and provide a better customer experience.
Customers may manage or disable cookies through their browser settings. Disabling certain cookies may affect some website functionality.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.
However, no internet-based system can be guaranteed to be completely secure. Customers should also take appropriate precautions while using the internet and protecting their account information.
7. Data Retention
We retain customer and transaction information only for as long as reasonably necessary for providing our services, maintaining business records, resolving disputes, preventing fraud and complying with applicable legal or regulatory requirements.
8. Customer Rights
Subject to applicable laws and regulations, customers may have rights regarding their personal information, including the right to:
- Request access to personal information held by us.
- Request correction of inaccurate information.
- Request deletion of information where legally applicable.
- Raise concerns regarding the processing of personal information.
- Withdraw consent for certain communications where applicable.
To make a privacy-related request, please contact us using the contact details provided below.
9. Third-Party Websites
Our website may contain links to third-party websites, payment services or other external services.
These third-party websites and services have their own privacy policies and terms. Shree Enterprises is not responsible for the privacy practices of third-party websites.
10. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable requirements.
Any updated version will be published on this page with the revised effective date.
12. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy, please contact us:
Shree Enterprises
Email: care@shreeenterprises.shop
Address: 12/13, Sankhala Colony, Devi Ahilyabai Holkar Airport Area, Indore, Madhya Pradesh – 452005, India
Website: https://shreeenterprises.shop/